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== Retail Sales Position Interview - Advanced English == <u>Job Interviewer</u>: '''Welcome. I am Michael. Thank you for coming in today.''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:01 advanced question fast.mp3]] |- | <small>Articulated:</small> || [[File:01 advanced question slow.mp3]] |- |} <u>Job Applicant</u>: '''Hello, Michael. I am very glad to meet you. My name is ________. I appreciate this opportunity to speak with you.''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:01 advanced response fast.mp3]] |- | <small>Articulated:</small> || [[File:01 advanced response slow.mp3]] |- |} <u>Job Interviewer</u>: '''We are looking at a very important position for our business. So why are you interested in this position as a Sales Representative?''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:02 advanced question fast.mp3]] |- | <small>Articulated:</small> || [[File:02 advanced question slow.mp3]] |- |} <u>Job Applicant</u>: '''I really enjoy working with people. And I believe in your product and your company. It would be an honor to represent you to your customers.''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:02 advanced response fast.mp3]] |- | <small>Articulated:</small> || [[File:02 advanced response slow.mp3]] |- |} <u>Job Interviewer</u>: '''Indeed, we are a people-based organization. We aim to please our customers. Do you have any experience in sales?''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:03 advanced question fast.mp3]] |- | <small>Articulated:</small> || [[File:03 advanced question slow.mp3]] |- |} <u>Job Applicant</u>: '''I do! When I was younger during school, I helped my uncle at his grocery store. It was a very friendly store. I liked helping the customers.''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:03 advanced response fast.mp3]] |- | <small>Articulated:</small> || [[File:03 advanced response slow.mp3]] |- |} <u>Job Interviewer</u>: '''How long were you there, what were your responsibilities, and why did you stop working there?''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:04 advanced question fast.mp3]] |- | <small>Articulated:</small> || [[File:04 advanced question slow.mp3]] |- |} <u>Job Applicant</u>: '''I stocked inventory, worked the cash register, and helped out in general. I worked there throughout my high school years. It was in my home country, so now I am looking for a career at an established company here in the U.S. I believe this is the direction and place for me. And I like your brand very much.''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:04 advanced response fast.mp3]] |- | <small>Articulated:</small> || [[File:04 advanced response slow.mp3]] |- |} <u>Job Interviewer</u>: '''Very good, and thank you for your enthusiasm for our brand. We offer excellent career opportunities, as well as health care and retirement benefits.''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:05 advanced question fast.mp3]] |- | <small>Articulated:</small> || [[File:05 advanced question slow.mp3]] |- |} <u>Job Applicant</u>: '''Fantastic. That is exactly what I am looking for.''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:05 advanced response fast.mp3]] |- | <small>Articulated:</small> || [[File:05 advanced response slow.mp3]] |- |} <u>Job Interviewer</u>: '''Tell me, what would you do if you were to encounter an angry customer?''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:06 advanced question fast.mp3]] |- | <small>Articulated:</small> || [[File:06 advanced question slow.mp3]] |- |} <u>Job Applicant</u>: '''I would let them know that I care about their concerns, and without interrupting them, I would let them explain their concerns.''' * ''note: modern English can use the pronoun "them" to refer to a single person, either male or female'' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:06 advanced response fast.mp3]] |- | <small>Articulated:</small> || [[File:06 advanced response slow.mp3]] |- |} <u>Job Interviewer</u>: '''And if you were unable to help? What would be the next steps?''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:07 advanced question fast.mp3]] |- | <small>Articulated:</small> || [[File:07 advanced question slow.mp3]] |- |} <u>Job Applicant</u>: '''I would ask them to please wait a moment while I find the supervisor. Then I would introduce them to the supervisor, explaining as openly as possible the customer's concerns or complaints.''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:07 advanced response fast.mp3]] |- | <small>Articulated:</small> || [[File:07 advanced response slow.mp3]] |- |} <u>Job Interviewer</u>: '''Very good. Where do you expect to be in five years? What kind of advancement interests you?''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:08 advanced question fast.mp3]] |- | <small>Articulated:</small> || [[File:08 advanced question slow.mp3]] |- |} <u>Job Applicant</u>: '''I am interested in a career here, so I want succeed in this position. I believe that a career follows hard work.''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:08 advanced response fast.mp3]] |- | <small>Articulated:</small> || [[File:08 advanced response slow.mp3]] |- |} <u>Job Interviewer</u>: '''Good to hear. We offer excellent career advancement opportunities. Do you have any questions for me?''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:09 advanced question fast.mp3]] |- | <small>Articulated:</small> || [[File:09 advanced question slow.mp3]] |- |} <u>Job Applicant</u>: '''Yes, could you tell me about the schedule for this position?''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:09 advanced response fast.mp3]] |- | <small>Articulated:</small> || [[File:09 advanced response slow.mp3]] |- |} <u>Job Interviewer</u>: '''We need flexibility and commitment. Do you have any trouble with a flexible schedule?''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:10 advanced question fast.mp3]] |- | <small>Articulated:</small> || [[File:10 advanced question slow.mp3]] |- |} <u>Job Applicant</u>: '''Not at all! I am very flexible, and I would expect it from this type of position. I want to help out any way I can. I am very committed to this career.''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:10 advanced response fast.mp3]] |- | <small>Articulated:</small> || [[File:10 advanced response slow.mp3]] |- |} <u>Job Interviewer</u>: '''Well, thank you for your interest in this position. We will review all our applicants and make a decision soon. We will be in touch with you then.''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:11 advanced question fast.mp3]] |- | <small>Articulated:</small> || [[File:11 advanced question slow.mp3]] |- |} <u>Job Applicant</u>: '''Thank you for your time, Michael. It is very nice to meet you. I look forward to hearing from you.''' {| style="margin-left:10px" | <small>Spoken fast:</small> || [[File:11 advanced response fast.mp3]] |- | <small>Articulated:</small> || [[File:11 advanced response slow.mp3]] |- |} '''[[Category:ESL]] [[Category:ESL oral practice]]'''
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