ESL/Dialogue practice: job interview
Retail Sales Position Interview - Beginner English
Interviewer: Welcome. I am Michael. Thank you for coming in today.
Interviewee: Hello, Michael. I am very glad to meet you. My name is ________.
Interviewer: Why do you want to be a sales representative? Interviewee: I like working with people.
Interviewer: Do you have any experience in sales? Interviewee: I do. I worked for my uncle in his grocery store.
Interviewer: What did you like about working there? Interviewee: I liked helping customers.
Interviewer: How long did you work there? Interviewee: For three years.
Interviewer: Why do you want this job? Interviewee: I want to work for an established company. And I like your brand very much.
Interviewer: Well, thank you. We offer excellent career opportunities, as well as benefits. Interviewee: That is what I am looking for.
Interviewer: Tell me, what would you do if you had an angry customer? Interviewee: I would let them know that I care about them and want to help.
- note: modern English can use the pronoun "them" to refer to a single person, either male or female
Interviewer: And if you were unable to help? Interviewee: I would ask them to please wait a moment while I find the supervisor.
Interviewer: Very good. Where do you expect to be in five years? Interviewee: I want to show how I can be a hard worker. And I want to advance in this company.
Interviewer: Very good. We offer excellent career advancement opportunities. Do you have any questions for me? Interviewee: Yes, what are the hours for this position?
Interviewer: We have flexible hours. Interviewee: I am very flexible. I want to help out any way I can.
Interviewer: Well, thank you for your interest in this position. We will be in touch soon. Interviewee: Thank you for your time. It is very nice to meet you.
Retail Sales Position Interview - Advanced English
Interviewer: Welcome. I am Michael. Thank you for coming in today. Interviewee: Hello, Michael. I am very glad to meet you. My name is ________.
Interviewer: We are looking at a very important position for our business. So why are you interested in this position as a Sales Representative? Interviewee: I really enjoy working with people. And I believe in your product and your company. It would be an honor to represent you to your customers.
Interviewer: Indeed, we are a people-based organization. We aim to please our customers. Do you have any experience in sales? Interviewee: I do! When I was younger during school, I helped my uncle at his grocery store. It was a very friendly store. I liked helping the customers.
Interviewer: Why did you stop working there? Interviewee: Well, now I am looking for a career at an established company. I believe this is the direction and place for me. And I like your brand very much.
Interviewer: Well, thank you. We offer excellent career opportunities, as well as benefits. Interviewee: Fantastic. That is exactly what I am looking for.
Interviewer: Tell me, what would you do if you were to encounter an angry customer? Interviewee: I would let them know that I care about their concerns, and without interrupting them, I would let them explain their concerns.
- note: modern English can use the pronoun "them" to refer to a single person, either male or female
Interviewer: And if you were unable to help? Interviewee: I would ask them to please wait a moment while I find the supervisor.
Interviewer: Very good. Where do you expect to be in five years? Interviewee: I am interested in a career here, so I want succeed in this position. I believe that a career follows hard work.
Interviewer: Very good. We offer excellent career advancement opportunities. Do you have any questions for me? Interviewee: Yes, could you tell me about the schedule for this position.
Interviewer: We need flexibility and commitment. Do you have any trouble with a flexible schedule? Interviewee: Not at all! I am very flexible, and I want to help out any way I can. I am very committed to this career.
Interviewer: Well, thank you for your interest in this position. We will be in touch soon. Interviewee: Thank you for your time. It is very nice to meet you. I look forward to hearing from you.